Terms & Conditions

1.  If any details on your Booking Form, Order Confirmation Form or Final Invoice are incorrect then please inform us immediately. ChairCovers4you will only accept changes to an order from the lead contact via email, in person or by post.  Any bookings that are not carried out due to incorrect information on the above forms will require full payment.  If at the time of set up we discover that the chairs are not the ones as confirmed by the lead contact or by a delegated member of staff at your venue then this may result in your ordered covers not fitting.  In this instance refunds are not possible and any outstanding payments are still due.  To avoid this situation we ask that you keep us updated if your venue replaces their chairs. We shall make every effort to supply you with the goods requested but we reserve the right to supply you with similar goods.

2. Prices quoted are for one day’s hire only apart from day of delivery and collection.  Prices of products are subject to change without notice, however once a deposit is paid, the price quoted will not change.  Subsequent days will be charged at a daily rate unless a special agreement has been arranged prior to the event between the lead and ChairCovers4you.

3.  The final number for hired items should be made clear to ChairCovers4you 2 weeks before the function.  We can allow for slight adjustments to your original estimate as we understand that it is difficult to predict exact guest numbers before this time. We cannot guarantee that sudden increases in numbers at the last minute can always be accommodated.  There are no penalties for reduction in numbers. The final invoice is always calculated to the final number of covers required.

4.  Cancellation by the customer with less than 2 months till the booked date will require full payment. Cancellation outside of this time by customers does not require additional payment, but all deposits from the time of booking are non-refundable.

5.  A £100 deposit is required to secure all bookings.  Our booking policy is on a first come first served basis.

6.  The final number of hired items fitted and installed at your venue is the number that we expect to collect after your event.  On collection, if any hired items are missing then we will inform your venue and the lead contact will be issued with an invoice to replace missing items at costs of £10 per chair cover and £3 per sash.  The lead contact is responsible for the safe keeping of our hired items before, during and after use. ChairCovers4you will collect all hired items within 48 hours after the event (unless previously agreed otherwise) from the event venue or from a location previously agreed..  Any hired items that are lost or damaged whilst the customer has responsibility will require full replacement and the lead contact will be invoiced accordingly. ChairCover4you will make every effort to fit in with the setup and collection arrangements of venues and other suppliers  and aim to deliver, dress and collect all hired items at a time most convenient to other service providers.

7.  All outstanding payments are due 4 weeks prior to your event and without this payment ChairCovers4you staff cannot send out items or set out to dress an event.  It is the lead contacts responsibility to ensure that all payments have been sent to and received by ChairCovers4you.

8.  Standard laundering of hired items is included in all of our prices.  This includes stains from food and drinks and light scuff marks from shoes.  ChairCovers4you consider these stains as part of an event.  ChairCovers4you will therefore not invoice additional charges to the lead contact after the event.  However, if upon inspection after your event we find that irreversible damage through mistreatment has been caused to our hired items, for example footprints, rips, evidence of guests drawing on the linen, cigarette burns, candle wax and excessive food and drink stains etc. then this will result in ChairCovers4you issuing the lead contact an invoice to replace the damaged stock.

9. We will not be liable for any delays caused by any circumstances beyond our control. Aborted pick ups/delivery are charged at £30 per visit plus £2.49 per chair cover for every day the linen is delayed.

10. All orders are delivered with a return address label. It is the hirers responsibility to ensure these labels are affixed securely to the boxes and the boxes sealed securely enough for them to safely travel through the postal system. Boxes not delivered to ChairCovers4You, lost in transit or delayed as a result of labels not affixed securely and have fallen off, or boxes not taped up securely are the responsibility of the hirer and the damage loss deposit will be forfeited.

11.  It is the lead contacts responsibility to ensure that the hired items are fully covered by either their own insurance or the venues insurance with regard to public liability risks and indemnify ChairCovers4you in respect to any claims made by any person for the death, personal injury or venue damage caused by or in conjunction with the use of our hired items from ChairCovers4you.

12.  At all times during your event the hired items remain the property of  ChairCovers4you

13.  Payment of your deposit and signature or tick on your booking form is deemed as you having read, understood and accepted the terms and conditions of hire.

Please contact us if you would like clarification on any of the above items.